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Terms and conditions

Privacy Policy: We respect your right to privacy. This policy summarizes what personally identifiable information we may collect, and how we might use this information. This policy also describes other important topics relating to your privacy. We reserve the right to modify this privacy policy at any time. We will promptly reflect any such modifications in these Web pages.

Information Collection: We will only collect personally identifiable information (such as name, title, company name, address, telephone number or e-mail address) that you voluntarily provide through our Web site or e-mail correspondence. We will collect general information (such as the type of browser you use, the files you request, and the domain name and country from which you request information) to improve our Web site and better meet your needs.

Use of Information: Before we collect any personally identifiable information, we will provide an explanation for the possible use of your data. The information you supply will be used by us to respond to your inquiries or supply you with requested information on us. It may be necessary, if required by law or if pertinent to judicial or governmental investigations, to release your personally identifiable information. If you have submitted personal information to us electronically and would like it removed or modified, please contact us. We will use reasonable efforts to comply with your request.

Links: This Web site contains links to other sites. We do not endorse or otherwise accept responsibility for the content or privacy policies of those sites.

Security: We guard your online transactions! The actual transmission of your payment information over the Internet is at its safest when your Web browser can make an encrypted connection, and for your protection, we will only process your order if you can make such a connection. If you have trouble with the encrypted connection, your computer, Web browser, or Internet connection cannot support SSL (Secure Socket Layer), then you'll want to contact us to complete your order.

Online Refund Policy: In the event that your purchase from us was charged to your credit card or paid by check in error or without your permission, We will honor your request to cancel the original transaction and refund your payment in full, as long as the request is made within thirty days of the original transaction. If your original payment was made by credit card, the period of thirty days will begin from the transaction processing date. If payment was made by check, the period of thirty days will begin from the date the check was written. we reserve the right to revise this policy at any time. 

Important: Any payments you wish to make in excess of that which has been billed must be paid either by mail or in person.

You are responsible for managing any automatic or scheduled future payments made using the service. 

Should your bank/financial institution return a draft check initiated by the service, Queen Anne's County has the right to assess you a fee equal to the fee the County incurs for any returned checks. You shall be responsible to immediately remit the full payment for that quarterly billing plus the fee either by mail or in person. 

Queen Anne's County reserves the right to immediately terminate your participation/use of this service at any time, for any reason. 

By using this service, you agree to receive future communications concerning your utility or special assessment account with Queen Anne's County electronically (i.e. electronic mail, email).

Available services